Platform

Everything you need to run bookings.

One platform covers the whole job: a 24/7 booking site on your own domain, a live availability calendar, your fleet and pricing, payments and deposits, quotes and invoices, a customer CRM, automated emails and full reporting.

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The My Booking Pilot booking widget embedded on an operator website

24/7 Online Booking

Take reservations
while you sleep.

Customers browse your fleet, check dates and pay on your own website at any hour, then get instant confirmation and a PDF invoice.

A fast, mobile-friendly flow: choose a vehicle → check dates & price → pay & get confirmed.

An embeddable widget drops straight into WordPress, Wix, Squarespace, Shopify or a hand-built site — no iframe, no redirect, no rebuild.

Run it as your whole listing or embed a single vehicle anywhere on your site.

Every booking lands in one dashboard the moment it is made.

Month booking calendar with daily totals and day drill-down

Real-Time Availability

One calendar,
zero double bookings.

Availability is calculated live from the vehicles you actually own, minus existing bookings and maintenance time.

Month calendar with per-day booking counts and revenue; open any day to see its bookings, payments and vehicle assignments.

Block out maintenance, closures and blackout dates so nothing can be booked over them.

Same-day and next-day buffer rules, plus minimum and maximum rental durations.

Booked and unavailable dates are ruled out before the customer can pick them.

Vehicle catalogue listing rental cars with SKU, category, body type and status

Fleet & Inventory

Manage your fleet
in seconds.

Add, edit or retire a vehicle through one guided four-step form — Details, Inventory, Availability, Pricing — and publish it with no developer.

Set any listing to Draft, Active or Inactive; changes reach your booking site immediately.

Finite quantity or unlimited inventory, with shared asset pools across listings.

Filter the whole catalogue by category, brand, body type, tag, year or status.

Sortable photo galleries, specs, and reusable custom or seasonal rates.

Rates, seasonal custom rates and discount rules

Flexible Pricing

Price every trip
exactly right.

A pricing engine built for time-based hire: a base rate, seasonal product rates, and reusable rate sets that apply across the whole fleet.

Per-hour, per-day, per-24-hours or flat-fee rates, with duration tiers (e.g. hours 1–3 at one price, 4+ at another).

Cross-product custom rates for peak season or holiday weekends override the normal rate automatically.

Per-product taxes and fees, itemized on every invoice.

Discount codes and vouchers with date, weekday and product rules — plus private discounts unlocked only for named customer emails.

Optional driver gratuity at checkout. Every total is recomputed on the server, so it can never be tampered with.

Secure Stripe checkout and recorded payments against a booking

Payments, Deposits & Refunds

Take the deposit,
get paid on time.

Collect a deposit or full payment online through Stripe on a secure review page, and manage the money for the whole reservation from the booking.

Offer a partial deposit percentage now with the balance due at pickup.

Record payments taken in person — cash, card, voucher, cheque, bank transfer and more.

Issue full or partial refunds, with every payment and refund tracked against the booking.

Card brand and last four digits are saved automatically for reconciliation.

A quotation with a vehicle line item, totals and a download PDF button

Quotes & Invoicing

Send the quote,
get it accepted.

Build a branded quotation in one click and let the customer accept or pay online without logging in.

PDF invoices and reservation acknowledgements sent straight from the platform.

Quotes carry your logo, policy text and a full invoice table with Pay Now / Reject buttons.

Quotations auto-expire on a schedule you set.

Convert an accepted quote straight into a booking, with all details carried over.

Booking list showing each customer with their trip, contact details and status

Customer CRM

Every customer, every trip,
in one place.

A lightweight CRM keeps each customer’s history next to their contact details.

Customer profiles with full booking and quotation history.

Type-ahead search when creating a booking or quote from the office.

Active / inactive status and an auto-formatted contact block.

One-click export of your whole customer list.

Daily list grouped by vehicle with filters and a per-booking run sheet

Bookings Back Office

Run the day
from one screen.

Everything staff need to manage reservations, from a filtered list down to a single booking and the day’s run sheet.

Filter bookings by quick range (today, tomorrow, next 7, this month…), status, category, source or free text.

A single booking page with the full invoice, status workflow, internal or on-invoice notes, and add / remove line items.

A Daily Manifest grouped by vehicle, with counts, revenue, first / last time and a paid / mixed badge.

A printable Daily Run Sheet for drivers and yard staff.

Booking confirmation with a branded invoice, sent to the customer automatically

Automated Communication

The right email,
sent automatically.

Notification templates are tied to booking events, so customers and staff are kept in the loop without anyone remembering to hit send.

Templates for each status: pending, reserved, deposit, paid, waiting, cancelled, void.

Send immediately on a status change, or schedule before pick-up, after drop-off or after booking.

Automated review requests go out once a trip is complete.

Every template carries your branding and can embed the full invoice.

Booking sales report with stat tiles and a sales-by-product table

Reporting & Revenue Insights

Know exactly what
each vehicle earns.

A dashboard for the day at a glance and detailed reports for everything behind it.

KPI tiles for today’s bookings, today’s revenue and what’s coming up.

Bookings-per-month and revenue-per-month charts with custom date ranges.

Booking Sales by item, product or category; plus Booking Volume, Revenue and Transaction reports.

Every report can be exported for your accountant.

Paste one snippet — the widget renders inline, no iframe.

Works With Your Stack

Keep the website
you already have.

My Booking Pilot plugs into the tools your business already runs on.

The booking widget loads on WordPress, Wix, Squarespace, Shopify, Webflow and custom sites.

Stripe handles card payments end to end.

Per-business branding, currency, timezone and policy text.

Externally hosted with full backup and monitoring, so a booking never slips.

And more in the box

Details that add up.

Smaller touches that come as standard, built from years of running real reservations.

Non-guessable links

Every booking, quote and customer link uses a random id, so URLs are not enumerable.

Timezone-aware

Every date and time is shown in your business timezone.

Wedding & event capture

Collect bride and groom names, ceremony and after-party locations and planner contacts at booking.

Pickup / location capture

Ask for the rental or event location as part of checkout.

Staff roles

Admin, super admin and operator accounts, each with their own profile.

Booking notes report

Every note across all bookings in one filterable, exportable list.

Your terms, attached

Your rich-text company policy prints on every invoice and quotation, so customers always see the rules.

See it with your own fleet

Your whole operation, one dashboard.