This Privacy Policy explains how My Booking Pilot collects, uses, shares, and protects personal information when you visit our website, request a demo, use our booking software, or otherwise interact with us.
1. Information we collect
Information you provide
We may collect your name, business name, email address, telephone number, website, country, account details, support messages, and other information you choose to provide.
Booking and transaction information
When businesses use the Service, we may process booking details, customer contact information, availability, transaction references, and related records on their behalf. Payment card information may be handled directly by a payment processor rather than stored by us.
Technical and usage information
We may collect device and browser information, IP address, pages viewed, referring pages, timestamps, cookie identifiers, and diagnostic logs needed to operate, secure, and improve the Service.
2. How we use information
- Provide, maintain, personalize, and improve the Service.
- Set up accounts and process bookings and requested transactions.
- Respond to demo requests, support questions, and other communications.
- Protect accounts, prevent fraud, and troubleshoot technical issues.
- Comply with legal obligations and enforce our agreements.
- Send product or marketing communications where permitted, with an option to unsubscribe.
3. Our role for customer data
For personal information submitted by a business through its booking operations, that business generally determines why and how the information is used, and My Booking Pilot processes it on the business’s behalf. Booking customers should direct privacy requests to the business with which they booked.
4. How we share information
We may share information with vendors that provide hosting, analytics, communications, payment processing, security, and customer support services. We may also disclose information when required by law, to protect rights and safety, during a business transaction, or with your direction or consent. We do not sell personal information for money.
5. Cookies and similar technologies
We may use cookies and similar technologies to remember preferences, keep sessions secure, understand site usage, and improve performance. Browser settings can be used to restrict cookies, although some features may then work differently.
6. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described here, including providing the Service, maintaining business and transaction records, resolving disputes, and meeting legal requirements.
7. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
8. International data transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers of personal information.
9. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, or to object to certain processing. You may also withdraw consent where processing relies on consent. These rights may be subject to legal exceptions.
10. Children’s privacy
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information directly from children in a manner prohibited by applicable law.
11. Changes to this policy
We may update this policy as our Service or practices change. The revised version will be posted here with an updated date.
12. Contact
To ask a privacy question or submit a request, contact us through our contact form. We may need to verify your identity before completing a request.